Alia Privacy Policy

(Effective September 1, 2020)

Welcome to Alia!

Alia is an online distribution platform owned and operated by NDWA Labs LLC, a limited liability company incorporated in the State of Delaware.  

Alia administers fund distribution programs, including emergency assistance funds and work-related benefits programs.

This Privacy Policy applies to the website, including all of its pages and subpages, and other online or mobile services that connect to this Privacy Policy.  It does not apply to any other website or entity that we may link to.  By using Alia, you accept the ways in which we collect and use your information as described in this policy. If you do not agree with all or any part of this policy, please delete all cookies from your browser cache after visiting Alia, and do not visit or use Alia. Your continued use of and communications with Alia means you agree to the terms of the Privacy Policy.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).

Information We Collect While You Use the Alia Website
To provide you with the best possible experience, we collect certain information while you visit Alia, such as the pages you visit, whether you access Alia from a mobile device or a computer, the web browser you use, your IP address, and how you found Alia (Google search terms, referral websites, etc.).

Information We Collect For Alia Benefits Program
Alia administers a benefits program that enables independent housekeepers and other domestic workers (“Workers”) to receive access to work-related benefits from their customers (“Clients”) that are typically unaffordable especially for independent contractors.  Alia benefits come in the form of Alia Benefits Credits (“Credits”) for providing services to Clients. Clients award Workers  with Credits by purchasing them in the name of individual Cleaners. Cleaners can use Credits to purchase certain products and services from the Alia store (“Store”).This privacy policy applies to both Workers  and Clients, and is part of our
Terms of Use
As a Worker signing up for an Alia account, you will provide us with the following information:First and Last NameEmail AddressMobile Phone NumberMailing AddressAs a Client, in order to award Credits to a particular Worker, you will provide us with the following information:Monthly Credit Purchase AmountWorker's First and Last NameWorker's Mobile Phone NumberWorker's Preferred LanguageWhen you sign up to make monthly Credit contributions, you will also need to provide the following financial information to our payment processor, Stripe.
Stripe's privacy policy is here
. We never collect, store, or share your financial information. Stripe uses your financial information to create a secure token so that we can identify your payment, but we never see any of your financial information, and cannot provide it to others.First and Last NameCredit Card NumberCredit Card Expiration DateCredit Card Security Code (CVV)Billing AddressPayment Amount

Information We Collect for NDWA’s Coronavirus Care Fund Application As a Worker applying for the National Domestic Workers Alliance’s Coronavirus Care Fund Application, housed on Alia, the Worker will provide us with the following information:

First and Last Name
Email Address
Mobile Phone Number
Mailing Address
Name and Phone Number for Domestic Work Verifier (“Verifier”)
Demographic Information

As a Verifier for a Worker’s Coronavirus Care Fund Application, the Verifier will provide us with the following information:  

First and Last Name
Mobile Phone Number
Email Address

How We Share Your Information

We will never share, sell, disclose or reveal the information you provide to us or that we collect from you with anyone, except in the following circumstances:

If you are a Client using the Alia Benefits Program: we may share your full name and mobile phone number or email with your Worker r to ensure that you are awarding Credits to the correct Cleaner. We may share the amount of Credits you award(ed) your Worker  each month and a history of the Credit purchases you made on your Worker's behalf.

If you are a Worker using the Alia Benefits Program: we may share your full name and mobile phone number with your Client to ensure that you are receiving Credits from the correct Client.

For Everyone, including Workers and Verifiers for NDWA’s Coronavirus Care Fund Application: We may share your data with third parties who provide services on our behalf, help you use the Alia platform, and/or inform you of opportunities to advance the general welfare of domestic workers, including from the National Domestic Workers Alliance and Care in Action. All our third-party service providers are required to take appropriate security measures to protect your data in line with our policies.. We permit them to process your data only for specified purposes and in accordance with our instructions.We care very much about your privacy, but if our lawyers tell us we have to disclose your information to comply with the law, to satisfy a valid search warrant or a subpoena, or to protect the safety and security of the Alia web site and its users, employees, and service Cleaners, we will do our best to let you know by email beforehand (unless our lawyers tell us we aren't allowed to tell you).CookiesWe may use computer “cookies” to determine whether you have visited Alia before and to customize your experience, but we do not allow any third-party advertising cookies on our site. Our payment processor Stripe may also use cookies to make your payment experience more safe and to prevent credit card fraud. If you do not know what a “cookie” is or what it is used for, go here
Your California Privacy Rights
California law provides California residents with the right to request certain information regarding our disclosure of your personally identifiable information to third parties for their direct marketing purposes. You also have the right to opt-out of having this information shared with third parties for their direct marketing purposes.  Such requests must be submitted to us in writing at the following email address:
Changes to this Policy

As Alia grows and we build new features to make it even more useful to you, we will make important changes to this policy. But before we do, we will let you know by posting an announcement on the site or sending you an email. And as always, if you keep using Alia after we change this policy, that means that you accept the new policy. If you have any questions, please email